WebXtender is an online document archival system used to store and retrieve transcripts. Advisors use WebXtender to view scanned high school and college transcripts. This may be necessary for a variety of reasons, such as verifying degrees earned, checking to see if a transcript has been received but has not yet been processed, checking data entry when there are suspected typos, etc. For example, a student might say he/she earned an AA degree, but no degree is visible in DARS or PeopleSoft.
You can access the college transcript in WebXtender to see if it shows that a degree has been earned. Another common scenario is that a student may say a particular transfer course is missing from his/her record. You can use WebXtender to check if the course was omitted from the data entry and if so, notify Admission Services by e-mailing email@example.com. It may also be helpful to use WebXtender to view the back page of a transcript, which provides information on the school’s grading and course numbering systems. You must install VPN before you can use WebXtender.
For full information on requesting access and getting started with WebXtender, please see the WebXtender PowerPoint presentation. Once you’ve signed into VPN, you can access WebXtender here: https://ax.asu.edu/AppXtender/Login.aspx.
Not all transcripts in WebXtender are tied to an ASU ID number, so try searching by the student’s first and last names if an ASU ID search does not produce the transcript you’re looking for.
Some transcripts come to ASU electronically through a separate process and so are not available to view through WebXtender. This includes (but is not limited to) a number of California community colleges. If you have made several attempts to locate a transcript in WebXtender without success, it may not be in the system. E-mail firstname.lastname@example.org if you have questions regarding the transcript.
Once you run your search, you’ll be on the “Query Results” page, which shows all transcript entries matching the criteria you entered. This page will show you the type of transcript, name of the school, date received, and other information. To view a particular transcript, click on the “Open Document” icon at the left:
4. To move from one page of a transcript to another, use the page navigation buttons near the top left of your screen. Note that the even-numbered pages are generally the back side of the transcript.
5. To return to the “Query Results” page, click the “Query Results” button:
6. To run a new query, click the “New Query” button, which has an icon of a folder with a magnifying glass: